As an organization, we strongly advocate for communication in long-form, written prose. This form of idea sharing has many advantages. Among others, it requires the communicator to thoroughly think through ideas and fully explain concepts, and helps promote understanding for the reader.
For more on the topic of communicating in prose, see How Jeff Bezos Turned Narrative into Amazon's Competitive Advantage.
The majority of our long-form writing lives in Notion, including this employee handbook, company documentation, and proposals and their associated comments. The exception is our technical product documentation (see ‣), which you'll find in each product's GitHub repository.
More detail about how we use Notion can be found in How We Work.
Notion offers push and email notifications. Be sure to change your notification settings to something that works well for you. Since we're a remote-first and asynchronous team, there's no expectation that notifications get an immediate response.
We also understand that it's important to have a place for more casual and sporadic conversation. For this purpose, we use Slack. As a fully asynchronous, remote-first team, Slack channels act as our office snack bar or community billboard. Slack is where we ask a quick question, chat about non-work topics, or toss around half-baked ideas in the process of baking them. 🥧 Also, emojis.
Here's a handy guide to formatting your Slack messages.